Frequently Asked Questions
Yes. We provide a free 30-day trial to the Standard Account. If the trial period expires, the account reverts to a Basic Account. Sign up for a free trial of AuditFindings here.
It depends. There are month-to-month options as well as one, two, or three-year terms.
All accounts can have an unlimited number of assignees. Paid accounts have a limited number of active users based on the account level. Refer to the pricing page for a comparison of the different account levels available.
You can download or export your information at any time. There are no fees.
Access to the account reverts to the primary account holder and is limited to the free account features.
The data is routinely backed up and encrypted backups are maintained at a geographically separate data center.
The data center leverages an ITIL-based control environment validated for compliance against HIPAA, PCI, DSS, and SOC (formerly SAS70) frameworks.
We provide a robust support center at https://support.auditfindings.com.
You may also contact our support team via phone or email during normal hours of operation.
Common Documents
The following documents are helpful in conducting an evaluation of the AuditFindings platform.
Still Need Help?
Our Support Center provides additional information on using the system. You can also contact us via email at support@auditfindings.com.